If You'd Like To Place An Order...
... just click on the "Add to Cart" button for that product. You
will automatically be re-directed to a PayPal shopping cart,
where you can review your order and change the quantity to whatever you'd like.
Then you can either return to our web page
to select more items to purchase, or you can complete your order by proceeding to the
checkout window. You do not need
a
PayPal account to pay for your order. Of course, you can pay
for your order using a PayPal account if you wish, but you can
also pay
with a major credit card by entering in your billing info on the appropriate page. PayPal processes
the payment and
notifies us when the payment has been approved.
We never see your financial information during the transaction,
and you can
rest assured that your information is safe with PayPal, one
of the largest financial processing companies on the web. One note: it is
helpful to give us your phone number when you
place an order. (Click the box that says "Share this phone number
with Portland
Fruit and Nut Company" when reviewing your PayPal
payment.) We will only call you if we have a question about
your order.
Important Info About Shipping Chocolate and Yogurt Products
What
happens when chocolate meets warm weather? The chocolate melts.
So does the yogurt coating on our products.
That can be a
bummer, especially if you're sending it as a gift. But we need to
make you aware of this potential problem
so that you can make an
informed decision when you place an order. To keep the price you pay for shipping as low as possible,
we do not use cold packs or any special shipping
containers to ship out chocolates.
Orders are packed in plain
cardboard boxes with biodegradable styrofoam peanuts or newspaper for padding.
This offers some protection from the heat, but it does not guarantee that products will not be subject to melting.
Once the package leaves our warehouse, we cannot control what
temperatures it will be exposed to en route to your address.
As
a general rule of thumb, temperatures over 70 degrees can cause
problems for chocolate and yogurt-covered products.
Even at lower
temps, your package may be delievered to your porch and sit in direct
sunlight until you get home,
and the product could suffer because of
it. So what we're saying is that shipping chocolate and
yogurt-covered products
anywhere in the U.S. in the summer is risky,
and shipping them to any
southern state at any time of year can be risky too.
Unfortunately,
because of all of these factors that are out of our control, we cannot
be responsible for,
nor will we offer any refunds for, any chocolate or yogurt-covered products that suffer
any meltage during shipment.
Does this mean you should
never order any chocolate or yogurt-covered products? Of course
not.
But think about where you're shipping the order to, and what the weather is like there, and then decide if it
makes sense.
If you order one of these products, we'll assume
that you do so knowing and accepting the risks involved.
To
help us with future orders, we would appreciate a quick email letting
us know the condition of your order when it arrived. Thanks.
Shipping Costs
The base shipping cost is $8.50 for orders of $35 or less. For orders over $35, add $3 for each
additional $30 in product ordered.
Orders will be shipped within
three business days once payment is received.
Want to save on shipping?:
If you are in the Portland area, call your order in and arrange
to pick it up from our warehouse on Commercial Street. The
shipping fee will then be waived.
Free Local Delivery
We offer free delivery service to anywhere on the Portland
Peninsula. Minimum order of $25.
Order by 3:00pm for
next day delivery (Monday - Friday deliveries only). Add $5 charge for orders under $25.
Please Note:
Place your order over the phone if you'd like to take advantage
of the free local delivery;
if you order through our website, you will
automatically be charged for shipping.
Maine Residents add 5% sales tax to all orders.